Responsible gambling
As part of our commitment to providing a safe and enjoyable gaming experience, we have implemented a range of responsible gaming tools and features to help you maintain control over your play.
Set Limits
We encourage you to set limits on your deposits, losses, and time spent playing. You can do this by:
- Setting deposit limits: daily, weekly, or monthly
- Setting loss limits: to prevent excessive losses
- Setting wager limits: to control the amount of money you bet
These limits will be enforced across all games and devices.
Take a Break
If you feel that you need a break from gaming, we offer:
- 24-hour cooling off periods: take a break from playing for up to 24 hours
- Time-outs: set time limits for yourself, ranging from 1 day to 6 weeks
These features will help you step away from gaming and reassess your habits.
Self-Exclusion
If you feel that you need to take a longer break or exclude yourself from gaming altogether, we offer:
- Temporary self-exclusion: for up to 5 years
- Permanent self-exclusion: remove your account access completely
Please note that these exclusions will be enforced across all Casino Rewards Group casinos.
Reality Checks
We also provide regular reality checks to remind you of the time spent playing. These checks can be set at intervals ranging from every hour to every 60 minutes.
Self-Assessment Tools
To help you evaluate your gaming habits, we offer a self-assessment form. This will allow you to identify areas for improvement and make informed decisions about your play.
Parental Controls
For parents or guardians concerned about their child's gaming activities, we provide links to reputable blocking software.
Support Organizations
We also offer access to trusted support organizations, including:
- Centre for Addiction and Mental Health (CAMH)
- Problem Gambling Helpline
- Aidejeu.ca/en/
- GambleAware.org (UK)
- GamCare (UK)
- BeGambleAware.org
- Gambling Therapy
- Gamblers Anonymous
These resources will provide you with the support and guidance you need to maintain a healthy gaming experience.
Remember
Responsible gaming is an ongoing process. We encourage you to regularly review your habits and make changes as needed.
By using these tools and features, you can enjoy our games while maintaining control over your play.